Third Party Reviews Reviews For Sport Clips Haircuts of Naperville II

Back To Home

5 rating

Super easy with the mobile check in. I would spend the few mi items and sign up for one so you know how long the wait is and how soon you should be there.

1 rating

Extremely Poor Service. Booked online for DULCE as I generally get hair cut done with her. Selected her Name online. Went to store. They made me wait for 30 mins only to know DULCE is not working today. Online system is still showing her name. When in store, staff ask to check in and see i have booked appointment with DULCE But they asked me to wait and when i inquired after waiting for 30 mins (my name was first on the list), I was told DULCE does not work. Why her name is showing online as available stylist? You are wasting time since you know that customer already paid you in form of season ticket.

1 rating

Horrible, pointless online check-in, and terrible guest service. Told 44 min wait, app says arrive at 10:55am. Fine. Arrive at 10:46, see 41 min wait time next to my name and a walk up now in front of me. Ask stylist, says she "doesn't know what happened." She calls manager over, and says she echoes the same "I don't know what happened, I hate this online system." Then gives the very snide, "I'm not going to argue with you" instead of actually listening to my concern. Something is clearly broken in this store, either online check-in or guest service.

Rated 3.9 out of 5.0 based on 17 Client reviews

5
Ismail Q. | August 27, 2021 Google

" Super easy with the mobile check in. I would spend the few mi items and sign up for one so you know"

...show more

1
Ajit D. | August 14, 2021 Google

" Extremely Poor Service. Booked online for DULCE as I generally get hair cut done with her. Selected"

...show more

1
Rick W. | July 1, 2021 Google

" Horrible, pointless online check-in, and terrible guest service. Told 44 min wait, app says arrive "

...show more

5
Montana C. | March 24, 2021 Google

" I've been coming here exclusively for a couple years now. Great experience every time."

...show more

5
Deepa R. | January 10, 2021 Google

" I took my kids for a haircut, Teresa and one more girl did a fantastic job! We were happy with the "

...show more

5
Steve M. | December 1, 2020 Google

" Monica did a great job on my hair, she was gentle and precise. The neck/shoulder message was very d"

...show more

5
Ann S. | November 8, 2020 Google

" Veronica was great!! I went in and she understood exactly what I needed and was understanding."

...show more

5
Frank T. | July 8, 2020 Google

" Alex is the best!"

...show more

2
User U. | February 27, 2020 Google

"Make sure you get a recommendation for a good stylist before going, some are rude and unprofessional"

...show more

1
Kyle R. | February 22, 2020 Facebook

"Terrible place. If you could drive the extra couple minutes to downtown Naperville save yourself the"

...show more